HCA, Hospital Corporation of America Room Service Ambassador PRN in McKinney, Texas
_Room Service Ambassador_ (Work Schedule: PRN -as needed) * Represent FANS in an exemplary manner by adhering to ALWAYS and Code of Conduct. * Provide timely tray delivery service to all assigned patients on their units * Explain the FANS procedures to new patients. * Actively resolve customer and/or guest concerns in a timely manner. * Follow established safety, HACCP, and infection control policies and procedures * Communicate with members of the healthcare team, including nurses and dietitians. * Effectively train new Hosts/Hostesses on relevant AM and PM duties. * Perform other duties as assigned.
EDUCATION/EXPERIENCE REQUIRED: * Requires Level Twelfth Grade Education. * 1 year of college or technical training preferred * _Minimum_of 2 years customer service experience in a restaurant, hotel, hospital, or concierge/guest services required
LICENSURE/CERTIFICATION REQUIRED: Food Safety Certification-must be obtained within first 30 days of employment.
KNOWLEDGE, SKILLS & ABILITIES: * Bilingual preferred * Excellent customer service skills and adherence to ALWAYS and Code of Conduct * Basic computer skills * Math, reasoning, and organizational skills * Ability to work in a fast paced environment and push heavy food carts * Strong communication skills, both verbal and written * Work independently and prioritize responsibilities
Job: *Food Services & Nutrition
Title: Room Service Ambassador PRN
Location: Texas-McKinney-Medical City McKinney
Requisition ID: 06264-95189